Author Archives: Jake

Why Your Small Business Needs to Be Using HootSuite

hootsuite-logoThere seems to be some new form of social media sprouting up on a monthly basis. For those of us that are trying to stay involved in all of them, it can get pretty frustrating. But did you know that there is a relatively easy way to manage all of your social media accounts? While the majority of people reading this already know about HootSuite, it is certainly a tool worth mentioning, especially for those that are still struggling to stay afloat in the world of social media.

Why use HootSuite? Well, there are numerous reasons, but the most useful are:

The Ability to Manage Multiple Accounts: You can schedule posts and updates to all of your accounts in one single location. Hoot Suite is perhaps most useful for Facebook, Twitter, Google+ and LinkedIn, but you can also use it to stay up to date on your YouTube, Tumblr, and Flickr accounts (plus so much more).

User Friendly Dashboard: Piggy-backing off of the above item, the dashboard makes using HootSuite super simple. It is especially useful for Twitter and LinkedIn, as you can organize your content with ease. For instance, you can organize your Twitter account so that retweets, mentions, and keywords are all broken down into their own columns.

Keep Tabs on Your Analytics: You have the chance to see just how your blog, Twitter profile or Facebook page is doing. The awesome analytics tool on HootSuite lets you see the number of clicks, referring sites and number of new followers. You can even get all of this information broken down by region. You get to choose the stats you want to keep tabs on, giving you a completely customizable experience.

RSS Feed Magic: If you blog regularly, HootSuite allows you to add two RSS feeds to your account. This way, whenever you blog, HootSuite will automatically post a link to this post on all of your social media outlets. This can be a huge timesaver and ensures you don’t overlook one of your accounts.

So if you aren’t using HootSuite yet, what are you waiting for? This great tool allows you to easily manage your social media accounts, allowing you more time to build your business.

 

 

 

Using Fresh Content to Keep Your Website Active

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Did you know that the bulk of businesses that think their websites are in great condition are, in fact, wrong? Sure, the page is flashy and conveys all of the necessary information your clients need to get in touch with you but that’s not quite enough. If you have a nice website, what’s the point in keeping it as nothing more than a landing page?

Fresh content is essential to keep new people coming to your website. Try to think creatively and utilize a blog that is ties to your site—make sure that it is easily accessible from your home page.

And of course, some industries don’t really call for a large amount of content. But you want to keep your site active in some way, particularly when it comes to sharing links via social media.  If you are having trouble thinking of ways to create winning content, there are some ways to make sure your content is always fresh and relevant.

  • Create content about your products or services. Make it informative but also a way to highlight why the reader should choose you over the competition.
  • When writing, be sure to include a photo, graph, chart or any other visual that might support the copy. Articles with a visual aspect tend to be more widespread and read.
  • Make sure your social media identity is promoted through your content. Find a way to direct the reader you your Twitter, Facebook, Pinterest, or LinkedIn page.
  • When something newsworthy occurs within your business or industry, you should be able to write a topic on it. This makes you seen like an expert in the field and that you stay on top of evolving trends and news.
  • In your content, consider referencing other blogs and providing a link. Linkbacks are a great way to get discovered by members of your target audience.

Keep these tips in mind as you start to load your site with content and you should notice traffic results within a few weeks, so long as you are using special media to promote your content.

 

How To Still Get Results From LinkedIn Amid a Flood of Other Social Media

linkedin-logoAs social media platforms like Facebook and Twitter continues to grow in popularity, many small businesses are forgetting the power that LinkedIn can have. There’s also the fact that those small businesses that do get a LinkedIn account hardly ever use it.

Before getting lost in the tidal wave of every single social media platform out there, take another look at LinkedIn. When used correctly, it can benefit your small business in numerous ways.  Here are three steps you can take to harness the power that LinkedIn can still have on your small business.

Stick With Who You Know: LinkedIn is different from other social media in that it’s not about obtaining a massive amount of followers. With LinkedIn, your business will benefit more if you simply connect with people you know. These acquaintances can be passing—someone you met at a tradeshow or event, for instance—but you need to have at least some sort of familiarity with them. In the world of LinkedIn, most people won’t accept your invitation if they have no idea who you are. LinkedIn is all about business connections, not popularity.

Look for Events: You can find out what events other in your industry will be attending by using LinkedIn’s events section. This is a great way to keep up with local events and what sorts of things your connections are interested in. And of course, the events themselves are a great way to make business connections. With the events section, you can search for the most popular events around all of LinkedIn or just within your local region.

Keep Your Profile Current: You want to keep your LinkedIn page looking professional (another difference from other social networking platforms). More than that, you want to keep it current. If you receive a new certification or high profile client, add that information to your profile. Make sure to keep recent links and news articles within your profile to show your audience that you are active and current. By keeping your profile recent and up-to-date, you’re more likely to be seen as relevant and on top of things.

So don’t give up on LinkedIn in the wake of all of these other fancy and more modern networks. When utilized properly, LinkedIn can be just as useful as its social competitors.

Hard Social Media Facts for Small Business to Swallow

Over the years, that have been many studies and other research conducted to gauge the effect social media has on small businesses. It’s no big secret that being able to successfully integrate social media practices into the small business atmosphere is of huge importance in order for a business to remain modern and competitive.

However, some of the facts that have come about as the result of this research is disheartening to say the least.

A few items to alarm you:

  • Most small businesses are still “experimenting” with social media. Outside of infrequent Facebook posts and a profile on LinkedIn, nothing else much has been done.
  • Less that 15% of surveyed businesses saw the importance of social media.
  • At recent rates, small business still doesn’t look to be fully adapting social media—and it likely won’t within the course of the next year or so.

A recent survey conducted by the Wall Street Journal found that most small business are primarily relying on LinkedIn; Twitter, on the other hand, isn’t nearly as popular as a lot of internet hoopla would lead you to believe. In fact, here’s another alarming fact for you…

When asked which social media platform had the potential for the most growth within their business, the answer at a rate of 40% was LinkedIn. When asked which platform showed the second most potential, 17% answered “none.” This 17% listed higher than Facebook, Twitter, Google+, and Youtube.

Another scary fact collected from this study showed that slightly more than 30% of those surveyed spend no time at all on social media with 48% spending a scant 1-5 hours a week.

What it boils down to is that many small businesses simply don’t see where social media has helped large businesses—so why would it help them?  And with finances being so tight for many small businesses, spending more money on a tactic they don’t find quick results in can be a scary move.

But there is success waiting in the realm of social media; the trick is to find out how your business can use it to your advantage.

More Twitter Accounts for Small Business Owners to Follow

twitter_birdIf you’re I charge of a new business, an important part of your role is to keep up with developing trends. It’s also a good idea to keep tabs on fellow entrepreneurs that have become successful.

Luckily, social media makes this easier than ever. Twitter in particular is a great resource for staying informed in all of these areas. Experts in many fields often share links, tips, and other info that any small business owner should be studying up on.

Here’s a list of some of the most influential Twitter accounts to help small business owners.

Entrepreneur Magazine / @EntMagazine: Any small business owner—or even those just thinking about starting a small business—need to follow this one for a daily dose of info geared specifically towards small business owners.

Mashable / @mashable: This is a great account to follow to keep an eye on things like technological advances, social media, and developing new stories. This is one of the fastest growing Twitter accounts for small business over the last year or so.

Huffington Post Small Business Page / @HuffPostSmBiz: Direct from the internet-only newspaper, this account is a feed for the content that is posted on the site’s small business page.

SmallBizTechnology / @ramonray: This one is all about keeping you up to date on the latest technology that can help you as a small business owner, from social media cues to smart phone applications.

New York Times Small Business / @NYTSmallBiz: This account provides news direct from the NY Times on topics dealing with a wide range of material pertaining to small business.

Small Business Trends / @smallbiztrends: This one is exactly what it says, offering up information from the small business-oriented website SmallBusinessTrends.com.

Of course, with Twitter there are countless other accounts you could follow. If your business deals in a niche product, it would help to follow leaders in that subject matter area. It’s also a good idea to follow local news stations to catch breaking news about business developments and news in your local area.

 

Are You Really Ready to Write That E-Book Yet?

writerIf you’re looking for a unique way to stand out as an expert in your field, writing an e-book is a good way to gain attention. With an e-book, you determine the topic, the length, the approach, the price, the distribution model and every other detail. With the ease of access to e books that Amazon’s Kindle Direct Publishing Program (KDP) has created—not to mention other alternatives such as Kobo, Smash Words, and PubIt—anyone can publish an e-book.

The question is: should you?

While it’s a great idea in terms of promoting yourself as an expert (and a way to generate some extra income), there are some things to consider. There’s a saying floating around some self-publishing circles that says: Just because you can publish an e-book doesn’t mean you should.

Before you sit down to hammer away at the keyboard, ask yourself the following questions:

  • Are you going to have time to finish writing a book? True, there are some e-books out there that are no longer than 5,000 words or so. But if you want to convey the idea that you truly know your niche topic and are an expert in your business, you should try to commit at least 12,000 words—20,000 words is even better.
  • Is there an audience for your book? After you hit the Publish button, will there be anyone outside of your family and friends that would buy it? If your niche topic doesn’t have a built-in audience that would be interested in the information, maybe you should stick to writing the occasional blog post instead.
  • Will you have the expenses to hire a professional copyeditor and cover artist? In the world of e-books, the covers in particular are key to grabbing the attention of a potential reader. You don’t want to use something you threw together in 10 minutes with Microsoft Paint or PowerPoint.
  • Are you willing to spend time promoting it online? This includes social media and seeking out websites where you can ask to guest blog. This sometimes takes just as long to work out than the writing of the book itself.

And you thought sitting down to write the book was the hard part!

 

Using Contests to Boost Your Small Business Buzz

For any small business, gaining more attention for your brand is always going to be of the utmost importance. There are numerous PR tactics you can use to get your name out there, but one of the most popular and proven methods is to hold a contest.

Truth be told, the prize offered really isn’t what is of interest to most people that will enter. If the contest is set up to be fun and entertaining, you may even have people enter that have no real interest in the prize at all.

As an example, we can look to the Royal Society of Chemistry. They held a contest to see if anyone would be able to solve the ending to the 1969 film The Italian Job. The contest received more than 2,000 entries and best of all, the public and the media loved the idea and the way the contest was set up. A contest like this not only gets you immediate public attention, but the resulting buzz over it can lead to free publicity for up to 4-6 months.

If you are thinking of holding your own contest, there are a few basic rules you might want to stick to when putting it all together.

  • Make sure your prize is relevant to the times. More than that, make sure it is somehow tied to your industry, even if it is nothing more than a discount on your products or services.
  • Use social media as well as traditional print outlets to get the word out. Mixing up your approach here will increase the number of entrants as well as the amount of exposure you’ll get.
  • Try to make it interactive. Social media is great for this. People can feed off of one another’s comments in Facebook to really generate conversation over your idea.

Whatever sort of contest you choose, make sure you stay involved with it until the planned deadline. Make sure you already have the prizes to give away well in advance of the deadline and enjoy the exposure of it all. Along the way, take notes as to how the process could be improved in the event you hold another contest in the future.

 

5 Ways Your Small Business Can Use Vine

vine-logoBy now, anyone who knows even the basics about social media has heard about the recent release of a Video service. Called Vine, the app allows users to make 6 second videos that can then be sent through Twitter or Facebook. While a six second video doesn’t really seem like anything substantial, there are already social media gurus finding ways to be inventive with the Vine service.

Because of the short length of time allowed, there is no time to make effective commercials or ads. Instead, it seems that Vine is to be sued for sharing milestones or moments. At first glance, it appears to be the video equivalent of Instagram.

In small business, it is vital that you stay up to date on the latest social media trends. Therefore, when a service like Vine comes along, you need to learn about it begin utilizing it as soon as you can. If you’re still a little confused as to how to use a six second video to your advantage when it comes to marketing, consider these ideas.

A Teaser for a Longer Video: Vine provides a great way for you to release a mini-trailer of sorts for a longer video you’ve been using.

A Thank You to Your Customers: If you are linked with customers on Twitter or Facebook, you could send them a Thank You message in video form to let them know you appreciate their business.

A Way to introduce New Products: Vine lets you create a teaser of sorts for a new product. A quick flash of the product to give only the basics is a great way to generate interest in a new product.

A New Way to Promote Websites or Blogs: Add your site URL, Twitter handle or any other contact information. This almost allows you to use Vine as a business card or splash page of sorts via video.

Special Occasions: Send employees or customers birthday greetings or congratulations on a recent milestone in their business or personal life.

These are just a few ways to take advantage of this great social media tool. Share any further ideas you might have in the comments!

3 Things to Avoid When Using PR to Gain Media Exposure

For a small business, working with any sort of PR agency or agent can significantly increase your media presence. Of course, many small businesses jump into the PR boat without any clear idea of what to expect.

The great thing about a PR agent is that they will fill you in on all that you need to know. And in the course of those discussions, there are a few errors and mistakes they may warn you about in terms of getting exposure. Among the most common are:

Stay Consistent: Don’t just send a press release out here or there. Don’t just work on the radio ad because it seemed like the popular thing at the time. It often takes some time to gain public recognition. Sporadic press releases and an occasional print ad here or there isn’t going to cut it. Remain consistent in getting your name out there if you expect to see any kind of result.

Bloggers are People Too: Don’t discount smaller blogs or websites. Any sort of traffic is great for you, no matter how small; you never know when a link will get tweeted or hit Reddit and then explode. Reach out to those you see as the “little guy” for exposure. You may be surprised with the results.

Look into Niche Media Outlets: While it is perfectly fine to try to land an advertisement in one of the larger papers, magazines or websites, don’t let that becomes your driving force. Not oly are you going to have a harder time landing this sort of real estate (even with a PR guy on your side), you’re also overlooking niche markets. The internet has everything on it. Everything. Poke around for a while and look for sites and sources that tie in nicely with your business. Contact them and find out how they might be able to help you. Remember…in a time when social media rules all, even the smallest of publications seems to get its moment in the sun before too long.

All of these essentially boil down to not being picky and being sure not to get in your own way. If you can manage to keep your mind and ears open to what your PR guy has to say, you’ll find that they are right 99.9% of the time.

Valentine’s Day Marketing: Point/Counterpoint

Love it or hate it, Valentine’s MartaCrowe_ValentinesDayDay is upon us again. As one of the most polarizing holidays on the calendar, it is a day that gets much discussion and debate. Because of its popularity, it is an obvious target for businesses when it comes to offering sales or special offers.

But before your company decides to participate in such a Valentine’s Day offer, you need to consider the pros and cons behind such an endeavor.

POINT: Valentine’s Day is one of the more profitable days of the year for a variety of businesses (just ask candy stores and florists). To not get in on the action may seem lazy and almost silly. Women and men alike are looking for deals in order to get their special someone the perfect gift. Even if you’re your company is in no way tied to flowers, chocolate or love, you can still market a special offer as being a Valentine’ Day sale.

For a drastic example, an auto garage could hold a Sweetheart Service discount. On Valentine’s Day, all women are extended a 25% discount on the servicing of their car. Or maybe a your online music store has a special on albums known for their love songs or ballads.

Get it on the action! Valentine’s Day offers ways for every type of business to profit.

COUNTERPOINT: Not everyone likes Valentine’s Day. In fact, some people despise it. Anything that has the term “Valentine’s Day” in it throughout the week of February 14the will likely be ignored by members of this crowd.  While your loyal customers will absolutely want to hear about any deals or offers you have, they may find it silly or even a bit cheap when you try to mold your business around one single day that some don’t even view as an actual holiday.

More than that, why waste your time and energy—further dragging your business through the mud—in trying to exploit a holiday that has nothing to do with your scope of work?

Why disrespect yourself in such a way?

How about you? Which side of the Valentine’s Day battle do you, as a business owner, fall on?